Obstacles in Business Communication

Abstract

Communication is the most mentioned feature of our society, with increasingly easier technological ways of interacting. Still, we continue to face significant difficulties in establishing and maintaining good/efficient relationships, including in the business/organizational context. This happens because the communication (either verbal or nonverbal) process remains affected by the incidence of some factors. To overcome or minimize the effect of such obstacles, the business/organizational literature (referring to organizational behaviour or approaching the intercultural communication) provides an array of complex and heterogeneous approaches of the topic. This paper provides evidence that the theoretical solutions (identified by the consulted authors) apply with positive results to a situation in an organizational environment (by presenting a case study). Also, it offers a holistic and systemized view on the main reasons that lead to communication barriers and possible ways to prevent or overcome them.