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Teaching Face-to-face Communication

Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management (POM) Department

Elena-Laura Rădulescu

Pages 48–71

Licence © 2016 the authors · CC BY 4.0

Abstract

The aim of this paper is to offer an original investigation of Eric Berne's Transactional Analysis theory in the context of group dynamics and work environment. The research question purpose is to test if Adult ego state identified by Eric Berne as the ideal state can be easily accessed by a group of employees working at IBM Romania. If the hypothesis is true the researcher wants to make use of her critical thinking skills and decide whether having executive power over the Adult is enough to have a successful management team. This initiative is based on the underlying assumption that executive power is not fixed and ego states are rather re-elected depending on the various social contexts and triggers.

Keywords —

face-to-face communication · business communication · Transactional Analysis
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Cite this article

Rădulescu, E.-L. (2016). Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management (POM) Department. Dialogos, 33, 48–71.

Rădulescu, Elena-Laura. “Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management (POM) Department.” Dialogos, vol. 33, 2016, pp. 48–71.

Rădulescu, Elena-Laura. 2016. “Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management (POM) Department.” Dialogos 33: 48–71.

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  author  = {Rădulescu, Elena-Laura},
  title   = {Transactional Analysis Theory in Business Communication: A Structural Analysis of IBM Project Officer Management (POM) Department},
  journal = {Dialogos},
  year    = {2016},
  volume  = {33},
  pages   = {48--71}
}
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