Communication professionnelle et approche interculturelle

Abstract

The article deals with the best way of drawing up a curriculum for French for tourism which should include linguistic and cultural elements enabling future professionals to properly communicate with French tourists. To establish the components of the curriculum, the authors reviewed various sources such as: the results of a survey among professionals concerning their tasks and the difficulties they were faced with when accomplishing such tasks, university curricula for future tourism specialists, curricula of trainings provided by the Chamber of Commerce, textbooks of French for tourism and anthropological studies. The curriculum thus drawn up contains various communicative activities starting from exercises and ending with face-to-face communication whose all levels (verbal, para-verbal and non-verbal) are taught and examined.